FAQ

FAQs

Do I need an account to order?

No, all you need is an email address. 

How do I return an item?

Please contact info@smaerdapparel and request a return authorization number before returning any items.

Can I exchange an item?

Exchanges are typically not allowed but in some cases are excepted. For information on exchanges please contact us at info@smaerdapparel.com.

How long does it take to process my refund?

Refunds can take up to 30 days to process.

How much does shipping cost?

Shipping fees vary. The shipping cost is determined by the weight, size, and destination of the package.

When will I receive my item and how can I track delivery?

Once your order is confirmed we will dispatch it within 3 business days. Once dispatched tracking information will be provided.

How do I follow the SMAERD movement?

Please click on the social media icons found on our website to be apart of the SMAERD DREAMS movement.